About SkyTab
SkyTab is a solution for the food service industry that combines a mobile point-of-sale (POS) with integrated payments. The system is a product of Shift4 Payments, a merchant account provider created in 2018 and formerly known as Harbortouch. Shift4 has offered SkyTab products since around 2019, but in 2022, the company announced a major expansion of the program.
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SkyTab Products and Services
Mobile Point-of-Sale
SkyTab is a portable device designed for restaurants, incorporating Point-of-Sale (POS) functionality. It allows servers or staff to take orders directly at the table, streamlining the ordering process. The device also has the capability to print receipts, functioning as a fully operational mobile POS terminal.
Integrated Payments
SkyTab integrates smoothly with a restaurant's payment processing system. It supports all major credit and debit cards, along with contactless payment methods such as Apple Pay and Google Pay. The device uses advanced encryption and tokenization technology to ensure secure transactions.
Order and Pay at the Table
A key feature of SkyTab is its ability to facilitate ordering and payment directly at the table. Customers can view the menu, place orders, and pay their bills using the device.
Customer Engagement and Feedback
SkyTab includes features for enhancing customer engagement. After completing a transaction, customers can rate their service and provide feedback on the device. It also offers the option to send digital receipts via email, which is an eco-friendly alternative to paper receipts. This feature can help businesses collect customer email addresses for future marketing, with customer consent.
Online Ordering and Delivery Integration
SkyTab integrates with a restaurant's online ordering and delivery systems, consolidating all orders in one place to ensure accurate and timely delivery to customers.
Integration with Other POS Systems
SkyTab is compatible with other POS systems, including the Harbortouch POS system, another product by Shift4 Payments. This compatibility allows for seamless integration of mobile and stationary POS functionalities within a business.
Levi Nancy
I’ve been in the hospitality industry for years, and I have to say, SkyTab has revolutionized the way I run my restaurant. It’s like having a personal assistant right at my fingertips!
First off, the convenience factor is off the charts. With SkyTab’s handheld device, I can take orders and process payments tableside, which has significantly reduced wait times for my customers. No more back-and-forth to the POS terminal – it’s a real game-changer for busy nights.
The user interface is so intuitive; even my staff picked it up in no time. Training new employees has become a breeze, and the smooth workflow has improved our overall efficiency.
But what truly sets SkyTab apart is the range of features it offers. Not only can I process payments, but I can also manage inventory, access real-time sales data, and even send digital receipts to customers – all in one place. It has streamlined my business operations and allowed me to focus on providing top-notch service.
Speaking of service, I have to give a shout-out to their customer support team. They are prompt, knowledgeable, and always ready to assist whenever I have a question or need help. It’s reassuring to know that I have reliable support just a phone call away.
Security is a top concern in our industry, and SkyTab takes it seriously. Their end-to-end encryption ensures that my customers’ payment data is protected, giving them peace of mind when dining at my establishment.
And let’s talk about loyalty programs. SkyTab’s built-in loyalty features have helped me retain customers and keep them coming back. The ability to offer personalized rewards and promotions has been a hit with my regulars.
I can confidently say that SkyTab has improved my bottom line. Not only has it streamlined my operations and increased efficiency, but it has also enhanced the overall dining experience for my customers.
If you’re in the hospitality business and want to stay ahead of the competition, I highly recommend giving SkyTab a try. It’s a powerful tool packed with features, backed by outstanding customer support. SkyTab has truly become an indispensable asset for my restaurant, and I can’t imagine running my business without it.