Note: As of our update on 6/20/21, iPayTotal's website has been replaced by a note stating they are out of business. According to the note, “All pending payments of existing customers will be done within 40 days. Please email [email protected] for any further queries. Question and inquiries please contact us at [email protected]”. Further information about the closing can be found in a FinTelegram News article, which also states that “In November 2020, the UK High Court of Justice ordered the dissolution of the company. The company’s business was transferred to iPaySolutions Ltd. Sen Kugan (a/k/a Senthooran Kuganathan).” It appears that after the transfer, the business was closed.
International E-Commerce and High-Risk Processing
Founded in 2018, iPayTotal is a British-based merchant account provider that serves both standard risk and high-risk merchant sectors. iPayTotal claims to offer CBD merchant accounts, but the availability of this service will vary from region to region. Other high-risk industries the company serves are open to merchants in adult entertainment, FOREX, multi-level marketing, online gambling, online pharmacy, and debt consolidation.
iPayTotal Location and Ownership
iPayTotal lists its headquarters at 7 Bell Yard, Holborn, London WC2A 2JR, UK, but some of its management team appears to be based in India. Aditya Williams is the director of operations and Ruchi Rathor is the operations manager at iPayTotal.
iPayTotal Review Table of Contents
- Costs & Contract: iPayTotal offers a three-year contract with a setup fee of up to £4,500.
- Complaints & Service: iPayTotal has received more than 50 public complaints.
- BBB Rating: iPayTotal does not currently have a Better Business Bureau profile.
- Sales & Marketing: iPayTotal does not appear to hire independent sales agents but has received some complaints about its sales practices.
- Rates & Fees: How Merchants Got The Best Rates With iPayTotal
Michael
Scammers!
We processed with Ipaytotal successfully for several months, however after the account was closed we never received the reserved funds.
They promised we would receive the funds in due time but then started ignoring our emails. After numerous attempts to communicate we got neither their response nor our money.
The amount we lost with them is about 50k.
CPO
Michael,
You may want to refer to our services on how to recover these lost funds.
Joe
Brian Clark, can you send message to discuss how to recover lost funds ?
Luca Schuster
F****** cheaters didnt pay me 10000 USD, don’t trust them
Sunduk.TV
Do not believe this company!
This company is stealing money!
At the conclusion of the contract, this company reported that the minimum payout is $ 5,000. upon reaching this limit, payments stopped passing and we asked to make a payment to us.
That was already 3 months ago. Initially, their support on Skype responded to requests and said to write to the finance email
For the entire period we have not received any answer. also did not receive a payment. support in skype also stopped answering questions, messages are simply ignored.
Out clients made payments in the amount of: $ 5835 by using ipaytotal
all the money was simply stolen by this company.
Luca Schuster
They are cheaters, don’t work with them, they don’t pay for the merchants and owe me 10000 usd. Hope, police will find them, already wrote to them
Arlos Argumedo
We were scammed, we lost 50k with them, we have complain to the UK authorities about ipaytotal. They are actually Indian scammers who pretends to be in the UK, but the real owner of the company is an Indian woman by the name of Ruchi Rathor. She scammed so many businesses like us, careful people.
This post will help: Best UK Merchant Accounts
-Phillip
NARINE
scam. The only real reviews are the bad oneS. I don’t even understand how THE REVIEWER COULD POSSIBLY DEFINE THE SERVICE AS AVERAGE IF THIS COMPANY IS ONLY A BLACK HOLE THAT SUCKS MONEY WITHOUT ANY CHANCE TO SEE A PENNY BACK.
We’ve been scammed for 3000GBP.
Is literally a Money sucker, now they changed skin to their website as well. Please, high or low risk merchant don’t use this service, is not about bad or good service. Is just about swiping your money onto a black hole.
IF SOMEONE WANTS CONVERSATIONS, E-MAILS WITH REFUND PROMISES, RECORDER PHONE CALLS WE ARE HERE
we’ve been promised on written notice our payment back, only 3000 pounds thank god, after that frustration and lies.
This post will help: How to Make Your Payment Processor Release Your Money
-Phillip
jennifer
hi Phillip,
I also fell into this company cheat.
I would like to be able to chat by email:
[REDACTED – personal contact information]
please send me a mail.
CPO
Hi Jennifer,
Can you please share your experience in a reply to this comment so that other merchants can learn from it?
Mike
The company decided to block the MID by sending us an email with made up alerts (flagged transactions, chargebacks) . I want to mention that throughout the time we have not received a single email notification from them. These dudes declare to be working from London, yet sit somewhere in India – that is the first sign of fraudulent activity. The total amount that was withheld by iPayTotal is $63k. Please share your experience in response. Also I will be glad to have a conversation with anyone who may relate to the issue. Together we might come to a solution and decide how to punish this company.
This post will help: Why Credit Card Processors Hold Funds
-Phillip
Luca Schuster
Cheating Company!!! They don’t pay money and answer calls. Support very bad, cann’t even help me.
They didn’t pay me around 10000 usd. Don’t trust them, they are cheaters!
This post will help: Best Payment Processors for Great Customer Service
-Phillip