Note: As of 2022, the Global Payment Source website is down. However, there is at least one merchant review dating from the second half of 2022. It is currently unclear what this means for the status of the company. If you have any information, please let us know below.
Overview
In this review of Global Payment Source, we'll look at the company, which was launched in 2018 to provide credit and debit card processing services to small businesses in the United States. The company operates as a DBA of Merchant Industry, which also does business under the name National E-Payment, Inc., and is a reseller of Clover. In May 2017, Merchant Industry launched “Swipe4Free,” a DBA that promotes a cash discount pricing program. Global Payment Source offers a zero-fee processing program.
Global Payment Source Products and Services
Point of Sale
Global Payment Source offers a variety of in-person and point-of-sale equipment options, including Verifone, Dejavoo, Ingenico, and PAX card swipers, as well as the Clover family of POS and mobile terminal solutions.
Credit Card Processing Services
Global Payment Source delivers comprehensive credit card processing services suitable for businesses of all sizes. These services ensure fast and secure transactions, whether they occur in-person, online, or via mobile platforms.
Mobile Payment Solutions
Acknowledging the growing need for mobile payment options, Global Payment Source offers dependable and efficient mobile payment services. These solutions are ideal for businesses that operate on the go or outside of traditional storefront environments.
E-commerce Payment Gateway
For online businesses, Global Payment Source provides an e-commerce payment gateway that supports various online payment methods. This service ensures secure transaction processing and a smooth checkout experience for customers.
Transaction Security
Global Payment Source prioritizes the security of transactions by employing advanced encryption technologies and fraud detection systems. The company adheres to the Payment Card Industry Data Security Standard (PCI DSS) to protect sensitive customer information.
Customer Support
Global Payment Source offers 24/7 customer support to address any issues or concerns related to their payment processing services, ensuring prompt and efficient resolution.
Brian Austin
Brian Austin
Fish Tails & Story Trails
419 Durham Road East
Walkerton ONT
N0G 2V0 519-507-7026
Global Payments February 16, 2023
The money grab of $346.62 without any communication, attempted on February 1, would probably have been possible for me if I had received advanced notice. I almost always manage, even though it means scrambling between multiple accounts. Just grabbing that money, or attempting to do so, was totally unethical. Locking down my account because the Grab didn’t work – but still never communicating – added to the lack of ethics. The $45.00 NSF Fee the first attempted Grab cost me is a fee totally the responsibility of Global Payments.
It is apparent that Global Payments has the power to do this. It also appears that I foolishly granted that power. Still, it seems appropriate to expect communication and expect ethical business practices.
With deposits from February 9 & 10 still waiting, and with many of the deposits from the days following not matching the daily summary so extremely difficult to account for, I have been unable to deal with bills I was prepared to pay. I’ve made multiple calls to Global Payments, each time spending upwards of an hour on the phone, each time hearing all the “right” language, but still not seeing the issues resolved.
I’m quite sure your intent has NOT been to make me despise the name of Global Payments – BUT – that has increasingly been the results. ANY company that assumes it has the right to take control of my bank accounts but doesn’t even show the courtesy of communicating with me – IS NOT A COMPANY I’M WILLING TO DEAL WITH! It’s that simple.
It’s a small amount of money, but I am struggling as a Small Business just to survive. Global Payments – supposedly – is there to help me, not to force me out of business.
Deposits showing on “Detail Reports” that have still not found their way into my Bank account are as follows:
Detail Report for February 9, 2023 TID A7951878 Batch # 528
4 Debit Card Transactions
Deposit of 20.95 Visa
Deposit of 264.21 Debit card
Detail Report for February 10, 2023
2 Debit Card Transactions
Deposit of 181.39
Global Payments 1-800-263-2970 Choose Questions, Customer Service
Barry Berger
Bank owes me $15,000. 5 customer service people agree. No one can issue refund. Still waiting.