EMC2 Billing Reviews & Complaints

EMC2 Billing Logo
Overall Score
5
full star full star full star full star full star
How did they treat you?

Overview

In this review of EMC Payments, we provide a detailed overview of the company's credit card processing services. We will discuss the range of services offered, including point-of-sale (POS) systems, mobile payment solutions, and e-commerce capabilities. We will also identify the types of businesses that may benefit from these services. Additionally, we will examine client and customer reviews to highlight common trends and potential concerns. We will cover the company's pricing structure, contract terms, and specific services included. By the end of this article, you will have a clear understanding of whether EMC Payments meets your payment processing needs.

About EMC2

Founded in 2005, EMC2 Billing, (formerly known as EMC Payments), is a merchant account provider that specializes in card-not-present, high-risk, and international payment processing. The company is based in the United States but claims to have established operations in Germany and England in order to better serve European merchants.

EMC2 Billing Homepage

EMC2 Billing Payment Processing

EMC2 Billing processes all major debit and credit cards for high-risk businesses. Their services are not listed on their website, but it is likely they provide e-commerce solutions.

EMC2 Billing Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Total Online Complaints <10
Live Customer Support No
Most Common Complaint N/A
Recent Lawsuits No

Positive Track Record

As of our research, there are no EMC2 Billing reviews online accusing the company of fraudulent behavior or scams. Across various consumer protection websites, there is a notable absence of complaints or reviews related to EMC2 Billing. This suggests that EMC2 Billing maintains an efficient and proactive customer support team. If you have had an experience with EMC2 Billing, we encourage you to share it in the comments below.

Legal Standing

There are no ongoing class-action lawsuits or FTC complaints against EMC2 Billing based on our findings. Clients dissatisfied with their experiences are advised to report concerns to relevant supervisory organizations for further review.

Customer Support Options

While EMC2 Billing’s website does not prominently display dedicated customer support contact information, this may be due to the company’s partnership with multiple banks across different countries, necessitating various customer support centers. Although EMC2 Billing earns a favorable rating for customer service, its current support options do not meet the criteria for a top-rated customer service processor.

Contact Information for EMC2 Billing

Unfortunately, specific customer support contact details are not provided on EMC2 Billing’s website. For assistance, customers may need to reach out through the company’s partner banks or inquire directly via email.

EMC2 Billing Online Ratings

Here's How They Rate Online

No BBB Complaints

EMC2 Billing is listed with the Better Business Bureau as “EMC2 Billing” and has not been accredited business by the Better Business Bureau. As of this review, the company has no rating with the BBB and has not had any complaints filed against it in the last 36 months.

An “A” Performance Overall

Given the company’s clean complaint record and resolution ratio, we agree with the BBB’s rating. Business owners should still be aware that there are good reasons to be skeptical of the BBB’s reviews.

EMC2 Billing Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Cancellation Penalties Variable
Monthly & Annual Fees Yes
Processing Rates 1.00% - 4.99%+
Equipment Leasing No

EMC2 Billing Contract Terms

Currently, details about the standard EMC2 Billing contract are not publicly disclosed. Given its specialization in high-risk sectors, the company likely tailors its pricing and contractual terms to align with the specific needs of each business, including considerations for type, location, and transaction history. EMC2 Billing’s emphasis on serving e-commerce entities suggests a reduced likelihood of promoting long-term equipment leasing agreements.

High Risk, High Fees

Companies operating within high-risk industries typically encounter higher fees from payment processors, who adjust pricing to mitigate the greater financial risk they assume. Thus, merchants partnering with EMC2 Billing can expect to see fees above the industry average for per-transaction costs. Additionally, accounts for high-risk businesses may include conditions like mandatory cash reserves and stringent fraud prevention measures to lower the risk of chargebacks.

No Red Flags

The lack of complaints regarding EMC2 Billing’s contract terms contributes to a positive assessment in this area, although this rating is provided in the absence of concrete details on the contract specifics. Due to the company’s orientation towards high-risk clients, it’s probable that EMC2 Billing’s terms may not be as favorable as those offered by providers with the most competitive merchant accounts. We invite individuals with direct experience or knowledge about EMC2 Billing’s contracts to share insights in the comments section of this review.

Business owners in search of competitive merchant services are encouraged to explore our curated list of the best merchant services.

EMC2 Billing Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Uses Independent Resellers No
Telemarketing No
Misleading Marketing No
Discloses All Important Terms No

In-House Sales Team

EMC2 Billing appears to rely on its in-house sales team and traditional advertising to market its services. There is no evidence at this time indicating that the company employs independent sales agents, and we are unable to locate any EMC2 Billing reviews that report unethical behavior by the company’s sales staff.

This compares favorably to our list of best credit card processors.

No Misleading Quotes

EMC2 Billing does not appear to engage in any deceptive advertising strategies in its official materials. In fact, its website provides a limited amount of information overall, which is likely due to its focus on international and high-risk clients. If you suspect that EMC2 Billing is charging you undisclosed fees, we recommend seeking a third-party statement audit to eliminate hidden charges.

Our EMC2 Billing Review Summary

Our Final Thoughts

Based on the information currently available, EMC2 Billing is considered a dependable credit card processing provider. However, there is limited specific information regarding the company’s sales tactics and contract terms, leaving room for the rating to evolve as more insights come to light.

Even when engaging with providers that are highly rated according to our standards, business owners should meticulously review the terms of any contract they receive. This diligence ensures a clear understanding of fees, obligations, and service features. Additionally, they should compare EMC2 Billing’s pricing against that of other top-rated high-risk merchant accounts to secure the most competitive rates and best align their payment processing needs with strategic business goals.

Location & Ownership

EMC2 Billing is headquartered at 20058 Ventura Blvd. #199, Woodland Hills, California 91364, and does not publicly list its banking partners. Greg Berard is the CEO of the company.

If you found this article helpful, please share it!

Testimonials & Complaints

How Did EMC2 Billing Treat You?

2 User Reviews

  • Aida Chiang

    NA

    Since our company is researching merchant service cooperators, there are some questions about your company service.

    1. Does the customer pay through 2D or 3D channels? [-2D (can the customer pay directly after entering CCV?),-3D (Mobile phone or email verification code is still required)]
    2. Settlement period and settlement rate
    3. Settlement process and settlement threshold?
    4. What countries can collect money from? Are there any other restrictions?
    5. Are there any commodity restrictions for trading?
    6. What are the limit and limit times of receiving money in a single day?

  • Aida Chiang

    Since our company is researching merchant service cooperators, there are some questions about your company service.

    Could your company accept local companies or foreign companies?
    What currency types are acceptable?
    What payment methods are acceptable?
    What is the handling fee for the collection channel?
    How soon can I withdraw my money?

    Please let me know if you have any questions. Thank you very much!

Tell Us How They Treated You

Sharing your experience influences our rating and helps other business owners make informed decisions. Promotional content and contact information will not be published. Please provide a detailed summary of your experience.

Copyright

Copyright © 2024 CardPaymentOptions.com, Inc. (Digital Fingerprint: 0d38c6720f0d78a701b74d58653af608). Getting paid to re-write this page? Click here to earn a reward.

Any unauthorized copying and reproduction of the content of this page, including all meta data and computer code, is strictly prohibited. While the information in the above article is believed to be accurate as of its publish date, the author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents. The author and publisher shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided “as is,” and without warranties. Any and all use of trade names and/or marks are for identification purposes only and shall not be construed as a claim of affiliation, or otherwise, with CardPaymentOptions.com, Inc. ("CPO") in any form. The sole purpose of the material presented herein is to alert, educate, and inform readers. It is not intended as legal or financial advice. We may earn revenue if you obtain services from a provider that we recommend. See this page to learn how we support our operations.