Electrum Corporation offers credit card processing services for businesses. In this article, we will review the company's service offerings, pricing structure, contract terms, and customer feedback. We will assess the transparency of their fees, the quality of their customer support, and the overall satisfaction levels reported by their clients. By the end of this article, you will have a clear understanding of what Electrum Corporation provides and whether their services are suitable for your business's payment processing needs.
About Electrum
Electrum Corporation is a merchant services provider specializing in the development and marketing of proprietary electronic payment software and services. Founded in 1998, Electrum does not list an acquiring bank on its website.
Electrum Corporation offers payment processing services designed to handle transactions efficiently and securely. These services support businesses in managing credit card and electronic payments.
EMV Card Readers and Swipers
Electrum Corporation provides EMV card readers and swipers, which are essential for accepting chip card payments. These devices aim to enhance transaction security and reduce the risk of fraud by adhering to EMV standards.
POS Systems
Electrum Corporation supplies point-of-sale (POS) systems tailored to various business needs. These systems facilitate efficient checkout processes and assist in managing sales, inventory, and customer interactions effectively.
e-Commerce Solutions
Electrum Corporation offers e-commerce solutions that integrate with online platforms, allowing businesses to process online payments securely.
Data Reporting and Analytics
Electrum Corporation provides data reporting and analytics tools to help businesses track sales, analyze trends, and make informed decisions.
Gift and Loyalty Programs
Electrum Corporation also offers gift and loyalty programs, designed to help businesses attract and retain customers. These programs can enhance customer engagement and encourage repeat business by rewarding customer loyalty.
Electrum Corporation Customer Reviews
Here's What Their Clients Say
Customer Reviews Summary
Total Online Complaints
<10
Live Customer Support
Unknown
Most Common Complaint
N/A
Recent Lawsuits
No
Clean Complaint Record
We are currently unable to locate any negative Electrum Corporation reviews. There is no indication that the company scams or rips off merchants. This clean complaint record may reflect exceptional customer support from the company, or it might simply be a product of Electrum’s focus on non-merchant account features for small businesses. If you have your own review of Electrum Corporation to share, please do so in the comments below.
Electrum Corporation Lawsuits and Fines
We have not found any outstanding class-action lawsuits or FTC complaints filed against Electrum Corporation. Dissatisfied clients who wish to pursue a non-litigious course of action against the company should consider reporting their concerns to the relevant supervisory organizations.
Electrum Corporation Customer Support Options
Electrum provides a general contact phone number on its website as well as a dedicated email address for customer support. We assume that these channels do an adequate job of resolving client complaints before they are taken to public forums. However, there is also no indication that Electrum should qualify as a top-rated payment processor for customer service.
Electrum Corporation Online Ratings
Here's How They Rate Online
Online Ratings Summary
BBB Reports
0
No BBB Complaints
Electrum Corporation is currently not an accredited business of the Better Business Bureau and holds an “A+” score. The company has received 0 complaints in the past 36 months. It has also not received any informal reviews on its BBB profile, although it should be noted that these reviews are not subject to verification by the BBB.
An “A” Rating
In light of the company’s spotless complaint record, we agree with the BBB’s rating at this time. Readers should note, however, that there are valid reasons to view the BBB’s information with skepticism.
Electrum Corporation Fees, Rates & Costs
A Closer Look at The Contract
Cost & Fees Summary
Cancellation Penalties
Unclear
Monthly & Annual Fees
Unclear
Processing Rates
1.00% - 4.99%
Equipment Lease Terms
Unclear
No Contract Information Available
Currently, there is limited public information about the standard contract terms of Electrum Corporation. The company’s website does not explicitly state if it offers merchant accounts. Given Electrum’s services in loyalty, marketing, billing, and point-of-sale software, it seems plausible that they might facilitate merchant accounts, potentially implying associated payment processing fees. Nevertheless, the Electrum website lacks specific details on pricing or contract conditions.
No Contract Complaints
The lack of complaints regarding Electrum Corporation’s contract terms suggests a favorable customer experience, warranting an interim “A” rating. However, without more detailed information, it’s unclear if Electrum’s rates compare favorably with affordable merchant account providers. Readers with insights into Electrum’s standard contract terms, particularly any early termination fees or PCI compliance fees, are encouraged to contribute this information in the comments of this review.
Readers are also recommended to explore our curated list of the top merchant accounts for comparison.
Electrum Corporation appears to primarily market its services through its website and through traditional advertising. There is no evidence at this time that the company employs independent sales agents, and we have not found any Electrum Corporation reviews that accuse the company of deceptive sales tactics.
As an additional point in its favor, Electrum does not list any deceptive rate quotes on its website. We will therefore award it an “A” rating in this category for the time being. If you suspect that Electrum Corporation is charging you undisclosed fees, however, we recommend seeking a third-party statement audit to eliminate hidden costs.
Our Electrum Corporation Review Summary
Our Final Thoughts
Electrum Corporation currently rates as a reliable credit card processing provider based on available data. Although details about its comprehensive product and service lineup remain somewhat elusive, the company’s clean record across consumer protection platforms bolsters confidence in its reliability.
That said, our evaluation is subject to change as more information becomes available regarding Electrum’s product range and contract terms. Until then, even with an “A” rated provider, prospective clients should carefully scrutinize all contract details and compare Electrum’s offerings against other top-rated processors to ensure they align with their business objectives. This diligent approach will help businesses identify potential discrepancies and find the payment solution that best fits their needs.
Contact Electrum Corporation
Support & Contact Information
Title / Label
Information
Founder, President and CEO
Edward Craig
Address
4965 U.S. Hwy. 42, Suite 1000, Louisville, Kentucky 40222
I am thrilled to share my experience with Electrum Corporation. Working with them has been an absolute game-changer for my business. The level of professionalism they bring to the table is unmatched, yet they keep the whole process surprisingly casual and stress-free.
From day one, Electrum’s team demonstrated an exceptional understanding of our unique needs. Their solutions were tailored perfectly, ensuring our goals were not only met but exceeded. The attention to detail and prompt communication made collaborating with them a breeze.
Thanks to Electrum’s innovative products and services, we’ve witnessed a significant boost in efficiency and productivity. Their cutting-edge technology has streamlined our operations and saved us both time and money.
I can confidently say that Electrum Corporation is the partner every business needs. Their expertise and commitment to excellence have undoubtedly set them apart from the rest. I highly recommend them without hesitation.
Sharing your experience influences our rating and helps other business owners make informed decisions. Promotional content and contact information will not be published. Please provide a detailed summary of your experience.
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Milo Elaine
I am thrilled to share my experience with Electrum Corporation. Working with them has been an absolute game-changer for my business. The level of professionalism they bring to the table is unmatched, yet they keep the whole process surprisingly casual and stress-free.
From day one, Electrum’s team demonstrated an exceptional understanding of our unique needs. Their solutions were tailored perfectly, ensuring our goals were not only met but exceeded. The attention to detail and prompt communication made collaborating with them a breeze.
Thanks to Electrum’s innovative products and services, we’ve witnessed a significant boost in efficiency and productivity. Their cutting-edge technology has streamlined our operations and saved us both time and money.
I can confidently say that Electrum Corporation is the partner every business needs. Their expertise and commitment to excellence have undoubtedly set them apart from the rest. I highly recommend them without hesitation.