Note: As 0f 2021, it is unclear whether Dun & Bradstreet does any business in the merchant processing industry. We will continue to monitor this situation, and if you have any information, please let us know below.
Overview
In this review of Dun & Bradstreet, we will provide a detailed overview of the company's credit card processing solutions, including their services, pricing structure, and contract terms. We will also discuss customer feedback to give you a clear understanding of what Dun & Bradstreet offers. Additionally, we will examine the transparency of their fees, the quality of their customer support, and the overall satisfaction levels reported by their clients. By the end of this article, you will have a comprehensive understanding of whether Dun & Bradstreet meets your business's payment processing needs.
About Dun & Bradstreet Merchant Services
Founded in 1841, Dun & Bradstreet is a publicly-traded company that provides credit assessments and financial analysis for businesses. Although it does not process payments or provide merchant accounts, the company has formerly partnered with Change Merchant Solutions to provide merchant services for its business clients. This means that business owners who wished to obtain a merchant account through Dun & Bradstreet were referred to Change Merchant Solutions for the setup and maintenance of the account. However, in 2021, CMS was purchased by Fortis and absorbed into their brand. We can't currently find any information saying that the relationship was continued with Fortis or that Dun & Bradstreet are still in the merchant processing business.
Dun & Bradstreet Services
Dun & Bradstreet is primarily recognized as a corporation that provides commercial data, analytics, and insights for businesses. Their services typically include business credit reports, supplier risk management, compliance solutions, and sales and marketing solutions among others.
2022 FTC Action
In 2022, the FTC charged Dun & Bradstreet over allegedly deceiving the public and its customers. According to the FTC, “To settle Federal Trade Commission charges that it engaged in deceptive and unfair practices, Dun & Bradstreet (D&B) has agreed to an order requiring substantial changes in the firm’s operations that will benefit small- and mid-sized businesses. Under the proposed order, D&B will also provide refunds to certain businesses that purchased the company’s products in the belief that using the products would improve their business credit scores and ratings.”
Braxton Jamie
Dun & Bradstreet Merchant Services has truly revolutionized my business operations! From the get-go, their seamless integration process made accepting payments a breeze. The cutting-edge analytics tools provided valuable insights, helping me make informed decisions and optimize my revenue streams effortlessly.
I can’t stress enough how their top-notch customer support team has been a game-changer. They are always available and resolve any issues promptly, ensuring uninterrupted business flow. With Dun & Bradstreet Merchant Services, I’ve experienced increased transaction security, which has built trust with my customers, leading to higher satisfaction and repeat business.
It’s not just a service; it’s a partnership! I’ve seen a significant boost in my bottom line since switching to Dun & Bradstreet Merchant Services, and I wholeheartedly recommend them to any business owner seeking a reliable, efficient, and innovative payment processing solution. Trust me, you won’t be disappointed!