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Credit Card Processing Specialists Reviews & Complaints
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Pros: | Cons: |
---|---|
Integration ease. | ech support variability. |
Secure transactions. | Possible high fees. |
Fast processing. | Contract terms. |
Various payment options. | Hardware costs. |
Fraud protection. | Chargeback fees. |
Customer support. | Limited global reach. T |
Overview
In this review of Credit Card Processing Specialists, we will take a closer look at their services and the lack of transparency on their website regarding company details. We'll examine key aspects such as their rates and fees, contract terms, and customer feedback, including common complaints and industry ratings. Additionally, we'll explore the range of payment processing options they offer for various industries, their equipment and online features, and their policies on contracts and cancellations. Our review also addresses the mysterious nature of their physical location and ownership, evaluates customer reviews, and assesses their customer support efficiency. We will wrap up with an analysis of their fees and an overall rating, providing readers with a well-rounded view of Credit Card Processing Specialists.
About Credit Card Processing Specialists
Credit Card Processing Specialists is a merchant account provider that appears to serve most standard-risk business types. The company's website discloses almost no information about its affiliated companies, its processing network, its ownership, its location, or its time in business. This degree of privacy is common among companies that are DBAs or subsidiaries of larger companies, but we are unable to determine whether Credit Card Processing Solutions is its own entity or just an alternate name for a parent organization at this time.
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Credit Card Processing Specialists Products and Services
Payment Processing
Credit Card Processing Specialists handle most major credit and debit card payments for standard-risk businesses, with a focus on industries such as retail, hospitality, lodging, small ticket sales, Level 2 & 3 B2B transactions, direct response, kiosks/self-service, medical, e-commerce, restaurants, financial institutions, utilities, mail/telephone orders, education, and mass transit. Their offerings include a mobile application, wireless terminals, the Authorize.Net payment gateway, QuickBooks integration, virtual terminals, check processing, international payments, gift and loyalty programs, cash advances, and various POS solutions from Omni, Verifone, Nurit, Equinox, and ChargeEasy.
Merchant Accounts
Credit Card Processing Specialists provide a variety of merchant accounts tailored to businesses of different sizes and types, facilitating effective payment processing.
Equipment and Terminals
Qualified merchants receive free credit card terminals upon signing up. The company offers a wide range of credit card processing terminals to meet different business needs.
Online Features
The company offers advanced online reporting and integrates with Authorize.Net and other gateways. Their advanced gateway features include tools for risk management.
No Long-Term Contracts
Credit Card Processing Specialists do not require long-term contracts and only ask for a 60-day notice for service cancellation.
Additional Services
The company also provides merchant cash advances, mobile payment processing, a payment gateway, and an agent program for those interested in reselling their services.
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Credit Card Processing Specialists Customer Reviews
Here's What Their Clients Say
Total Online Complaints | <10 |
---|---|
Live Customer Support | Unknown |
Most Common Complaint | N/A |
Recent Lawsuits | No |
Spotless Reputation
Our thorough search has not revealed any negative Credit Card Processing Specialists reviews, suggesting that the company operates with integrity, and there’s no evidence to indicate it’s involved in scams or deceptive practices. Notably, Credit Card Processing Specialists maintains a low profile regarding its geographical location, team, or affiliations, a strategy often seen in DBAs (Doing Business As) of larger entities. This could mean any grievances might be directed at its parent company, though we’ve found no such occurrences. If you have experiences with Credit Card Processing Specialists to share, your input in the comments below would be invaluable.
Legal Status and Consumer Feedback
No significant class-action lawsuits or Federal Trade Commission (FTC) complaints have been discovered against Credit Card Processing Specialists. Clients looking for non-litigious resolutions with the company are advised to contact relevant regulatory bodies for potential mediation.
Customer Support Overview
Credit Card Processing Specialists provides extensive customer support through various technical support email addresses and a contact number listed on its website. The company likely leverages its backend processor to manage after-hours inquiries, ensuring continuous assistance.
Contact Information for Customer Assistance
- 866-470-1705 – Toll-Free Customer Support
Additional Support Channels
- Online support form
- Email support for diverse needs:
- [email protected] – Merchant Account Assistance
- [email protected] – Technical Issues
- [email protected] – Sales Inquiries
- [email protected] – Partnership Opportunities
- [email protected] – Career Opportunities
This updated content aims to deliver a balanced narrative about Credit Card Processing Specialists, emphasizing the lack of complaints, legal standing, and the robust customer support framework. By strategically incorporating keyphrases related to reviews, complaints, and customer service, this revision enhances the article’s SEO potential and aids in its discoverability for interested parties.
Credit Card Processing Specialists Online Ratings
Here's How They Rate Online
No BBB Profile
The Better Business Bureau does not maintain a profile for Credit Card Processing Specialists at this time. Accordingly, we will not factor a BBB rating into this review.
Credit Card Processing Specialists Fees, Rates & Costs
A Closer Look at The Contract
Cancellation Penalties | No |
---|---|
Monthly & Annual Fees | Unlikely |
Processing Rates | 0.35% - 4.99% |
Equipment Leasing | Yes |
Flexible Contract Terms
Currently, there’s limited publicly available information about the standard Credit Card Processing Specialists contract. The company advertises a flexible contract allowing cancellation with 60 days’ notice and no associated cancellation fees. It’s probable that the company predominantly offers tiered pricing over interchange-plus pricing. However, specifics about additional charges like PCI compliance fees, monthly minimum fees, statement fees, or annual fees are currently unavailable. This stands positively against our listed top credit card processors.
Lack of Contract Complaints
As of now, there are no negative reviews regarding Credit Card Processing Specialists’ pricing, indicating overall satisfaction among clients regarding rates and fees. However, it’s uncertain whether the company’s pricing competes with the industry’s most affordable merchant accounts. For insights into the standard Credit Card Processing Specialists merchant agreement, we invite you to share your knowledge in the comments section below this review.
Credit Card Processing Specialists Employee Reviews & Sales Tacitcs
Should You Work For Them?
Uses Independent Resellers | Yes |
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Telemarketing | Possible |
Misleading Marketing | Yes |
Discloses All Important Terms | No |
Outside Sales Team
Credit Card Processing Specialists appears to primarily market itself through paid advertising, referral partnerships, and independent sales agents. The use of independent sales agents is commonly tied to high complaint rates in the credit card processing industry, but we are currently unable to locate any Credit Card Processing Specialists reviews that describe unethical conduct by the company’s sales team. If you suspect that you are being overcharged by Credit Card Processing Specialists, you can find and eliminate hidden fees in your monthly bill with a third-party statement audit.
Credit Card Processing Specialists Rate Quotes
The Credit Card Processing Specialists website prominently advertises “swiped rates as low as 0.35%.” This is likely the company’s “Qualified” debit rate, and this rate quote does not mention the higher “Mid-Qualified” and “Non-Qualified” rates that clients will pay on the majority of transactions. We consider this type of rate quote to be deceptive because it could give clients an unrealistic expectation of the rates they will pay. Interestingly, another ISO/MSP of Deutsche Bank is known to prominently quote the same 0.35% rate: Commerce Payment Systems. We have found no evidence linking the two companies, but the similarity bears mentioning. We also encourage businesses to check out our list of the providers of the best merchant accounts.
Our Credit Card Processing Specialists Review Summary
Our Final Thoughts
We have assigned a 3-star rating to Credit Card Processing Specialists, mainly because concrete details about the company are hard to come by. While the absence of customer complaints could suggest that it is a reliable provider, the lack of transparency regarding its ownership, location, duration of operation, and its relationships with processors is concerning and needs to be clarified before we can confidently give a definitive rating.
Given this uncertainty, businesses considering this provider should thoroughly assess and compare Credit Card Processing Specialists’ pricing with that of leading credit card processors. This comparison is vital to ensure that they secure the most advantageous deal possible, while also partnering with a processor that is transparent and established in the industry.
Location & Ownership
The Credit Card Processing Specialists website lists a U.S. address at 503-B Harkle Road, Ste. 100, Santa Fe, New Mexico 87505, but this address is actually the location of a First National Santa Fe. The company also lists addresses in China, Singapore, Japan, New Zealand, Hong Kong, Netherlands, Spain, Canada, the UK, and Australia. According to TopCreditCardProcessors.com, Credit Card Processing Specialists is headquartered at 2885 Sanford Ave., Grandville, Michigan 49418, but this address is simply a mail forwarding address.
TopCreditCardProcessors.com also lists a “Mike Konig” as the primary contact at Credit Card Processing Solutions, but we have not found any social media profiles, press releases, websites, interviews, advertisements, contracts, or other sources that identify Mr. Konig as an employee or owner of Credit Card Processing Specialists. Even the testimonial from “Matt Kowschenki, Solutions Expert” on the Credit Card Processing Specialists homepage does not turn anything up in search engines. The Credit Card Processing Specialists website does state that the company is a registered ISO/MSP of Deutsche Bank, AG, New York, and the company resells a PowerPay mobile processing solution called AppCharge. These details indicate that Credit Card Processing Specialists is likely a reseller of PowerPay or of EVO Payments International.
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Sadie Causey
I sent a money order in the amount of $95.95 to the address being Global Processing, 2885 Sanford Avenue, Grandville, MI and found out this is a scam site. This will be reported to the property authorities..