In this review of Circle, we will look at how the company has evolved from a simple payment app to a comprehensive digital currency and payment processing platform. We'll examine Circle's shift to offering a wide range of services, including the use of USD Coin in transactions, and what this means for businesses integrating crypto-based payments. Key features such as Circle's APIs for developers, digital wallets, and international payment capabilities are highlighted for their role in making business transactions smoother. We also assess Circle's commitment to security and compliance, as well as the challenges it faces, including customer feedback and legal issues. Additionally, we will provide insights into Circle's pricing, contract details, and customer support, offering a clear overview for potential users of the platform.
About Circle
Launched in October 2013, Circle is a peer-to-peer payments technology company. The company offers payment processing, automatic payout services, ACH, and other related services through its online API. The company utilizes the USD Coin for all transactions, a so-called “stable coin” that is reported to be backed by actual dollar investments. Circle is the creator and primary issuer of the USD Coin.
Previously the company operated like Venmo or Square Cash, and offered a free mobile app called Circle Pay that enabled its users to pay each other via linked bank accounts, debit cards, or credit cards. Circle advertised its vision of a crypto-backed payment platform that enables transactions, investments, and financing through Bitcoin and other blockchain technologies. Since its inception, the company has come to host over 8 million customers and more than 1,000 organizations, which have made transactions totaling over $200 billion dollars worth of the 60-plus financial assets its platform supports.
In 2023, Circle acquired merchant and developer-first payments orchestration platform Elements.
Circle Homepage
Circle Payments and Services
Payment Processing
Circle, known for its cryptocurrency services, now offers credit and debit payment processing as part of its Payments package, which costs $1,000 per month, plus transaction fees. This can be expensive for many businesses seeking payment processing services. However, Circle’s services might appeal to those needing a combination of crypto-based payments, ACH, and bank wire services, offering more options than some other providers. Circle also has a Payouts package for $250, though this does not include payment processing.
APIs for Developers
Circle provides a suite of APIs for developers, allowing businesses to integrate digital currency payment processing into their platforms or create custom solutions.
Wallet and Account Services
Circle allows businesses to create digital wallets and accounts to manage their digital currency transactions. This feature helps merchants store, send, and receive digital currencies securely and efficiently.
International Payments
Circle facilitates international payments by enabling businesses to accept digital currency payments from customers worldwide. Using currencies like USDC, merchants can process cross-border transactions quickly and at lower fees compared to traditional methods.
Circle Business Account
The Circle Business Account is designed to help businesses manage their digital currency transactions. It includes features such as multi-user access, advanced reporting, and transaction tracking.
Payouts and Mass Payments
Circle offers solutions for businesses needing to send multiple payments to vendors, suppliers, or other stakeholders. This feature allows merchants to distribute digital currency payments to multiple recipients simultaneously.
Security and Compliance
Circle emphasizes security and compliance, ensuring safe digital currency payments that adhere to regulatory requirements. The platform uses advanced security measures and complies with industry standards, including KYC and AML policies.
BBB Rating: Has an “A” rating with the Better Business Bureau and has received…
Sales & Marketing: Does not appear to hire independently contracted agents and has not…
Circle offers an online payment solution similar to Square
Circle Customer Reviews
Here's What Their Clients Say
Customer Reviews Summary
Total Online Complaints
500+
Live Customer Support
Yes
Most Common Complaint
Fund-holds
Recent Lawsuits
Yes
Comprehensive Review of Circle Complaints
An extensive review has uncovered over 500 negative reviews about Circle, with some users labeling the company as a scam or ripoff. Despite a previously high rating on the Google Play Store, the Circle Pay app’s removal from the Apple Store and outdated presence on Google Play have raised concerns. Users have reported issues ranging from poor customer service and fund holds to failed transactions. If you’ve had experiences with Circle, positive or negative, please share them in the comments below to help inform others.
Prevalent Issue: Fund Holds
A significant number of complaints focus on Circle’s practice of freezing accounts or withholding payments unexpectedly, a challenge not unique to Circle but seemingly prevalent within its operations. Users often report payments being placed “under review” indefinitely, with attempts to resolve these issues through customer service proving fruitless.
Diverse Circle Complaints
Additional grievances include app glitches, restrictions on cryptocurrency transactions, unexpected charges, and encounters with unhelpful customer support. Notably, dissatisfaction spiked when Circle temporarily ceased allowing Bitcoin transactions, though this decision has since been reversed.
Circle Legal Matters
In 2021, Circle allocated $10.4 million for a settlement regarding their past association with Poloniex amid a federal probe into potentially unauthorized transactions. Additionally, Circle faces an IRS investigation aimed at identifying users involved in substantial cryptocurrency trades, with the intent of ensuring tax compliance, though Circle itself is not accused of any misconduct.
Evaluating Circle’s Customer Support
While Circle’s complaint volume is moderate for a free service, recent feedback has necessitated a downgrade in its customer support rating. Circle provides email, chat, and limited phone support as part of its efforts to address user concerns.
Circle Online Ratings
Here's How They Rate Online
Online Ratings Summary
BBB Reports
5
Note: We have adjusted this company’s BBB rating according to our own standards. To better understand why we adjust BBB ratings, please see our Rating Criteria.
Fewer than 5 Complaints
Circle currently has an “A” rating with the Better Business Bureau and is not accredited with the BBB. The company has received 4 complaints in the last 36 months.
What Merchants Say
Circle has also received 1 informal review from users, which was negative in tone. The review describes held funds and poor customer service:
Circle Internet Financial, Inc. has not been answering any of my emails regarding my blocked access to poloniex crypto coins. I just need to withdraw them but so far no luck. It seems like they would love to claim them as their own assets. I will update my review if i get ant resolution for my case.
Customer satisfaction is imperative for any business. This makes the quality of customer service an important consideration when choosing a merchant account provider.
A “C” For Declining Performance
Given Circle’s size, complaint total, and resolution efforts, we have adjusted the BBB’s rating to a “C.”
Circle Fees, Rates & Costs
A Closer Look at The Contract
Cost & Fees Summary
Cancellation Penalties
No
Processing Rates
Variable
Monthly & Annual Fees
Yes
Equipment Leasing
N/A
Monthly Plans
Circle provides two tiers of monthly plans. The first, known as the Payments package, is priced at $1,000 per month, with additional transaction fees applicable. This plan encompasses payment services for cards, bank wires, and ACH transactions. Additionally, it offers fixed-rated yields on all USD Coin holdings. The more economical monthly service also facilitates payouts via wire transfers, ACH, and upcoming Visa Partner Wallets.
Circle Mobile App Limitations
Circle Pay was not designed for business transactions and imposes individually set limits on its accounts. The company also specifies that cashing out to a linked debit card or bank account may take between one to four days. Refer to the Circle user agreement for details. Circle reserves the right to terminate accounts found in violation of its terms, so users should review Circle’s list of prohibited activities before processing significant amounts through the app.
Increased Contract Complaints
While there are no public complaints about Circle’s pricing, there’s a noticeable uptick in reports of sudden account terminations. Despite its free service, making its pricing competitive even with the cheapest merchant account providers, reports of fund-holds have affected its rating in this regard.
Circle Employee Reviews & Sales Tacitcs
Should You Work For Them?
Jobs & Marketing Summary
Uses Independent Resellers
No
Telemarketing
No
Misleading Marketing
No
Discloses All Important Terms
Yes
In-House Marketing Team
Circle appears to market its service through a combination of traditional advertising and strategic partnerships. The company does not use independent sales agents, and it appears that its focus on Bitcoin has attracted a user base that its competitors are unable to serve. The company’s marketing materials repeatedly state that its service is free, but this claim is only partially true. While the company does not generate revenue by charging users, it’s possible that some users may encounter small fees when paying with credit cards. Circle maintains, however, that it does not charge a markup on any transfers.
Third-Party Cash Advance Fees
Some users who purchase cryptocurrency through the app using a credit card have encountered cash-advance fees from their credit card issuers. Circle currently does not allow users to link their Circle accounts to credit cards, but at least one Circle review has stated that the company allows users to link business debit cards and that fees may be charged when these cards are used.
Circle Pay Pricing Disclosure
Circle does not prominently identify or warn users about these potential costs on its website. Circle users should be aware that not all uses of Circle are completely free. We cannot locate any Circle Pay complaints that mention unexpected or hidden fees, which is more than can be said for even the top-rated mobile credit card processors.
The Circle pricing page
Our Circle Review Summary
Our Final Thoughts
Circle earns a respectable rating as both an international and domestic money transfer and credit card processing service, standing out with its notable capability to facilitate instant and cost-effective international payments. This feature distinctively positions Circle as a valuable service for global transactions, distinguishing it from many competitors. However, when it comes to domestic money transfers, Circle does not surpass the functionality or popularity of other apps like Venmo or Square Cash, which dominate the top-rated mobile app landscape for local payment solutions.
The trajectory for Circle in the evolving payment processing landscape carries potential but also uncertainty. With the launch of the USD Coin, Circle is pivoting towards leveraging blockchain technology, signaling a strategic focus that could redefine its role in the market. Yet, it remains unclear how this focus will impact the quality of customer service and the efficiency of traditional payment processing functions. Furthermore, Circle’s relatively high monthly fees could pose a barrier for many businesses, potentially limiting its appeal to those specifically interested in the innovative aspects of blockchain technology. As Circle navigates these new waters, its ability to balance these elements will be crucial in determining its continued relevance and success in the competitive payment processing sector.
Contact Circle
Support & Contact Information
Title / Label
Information
CEO
Jeremy Allaire
Address
Keystone Building, 99 High St #1701, Boston, MA 02129
I have been using Circle for quite some time. This year I deposited a good sum of funds into my account and bought $500 dollars of numerous crypto back in Feb. My account went “under review” a few days later. I still can not access my account today. I have contacted them numerous times “only asking for someone to get back to me and let me know someone saw my problem”. Circe can’t even respond with a simple message telling me they are aware of my issue. 3-5 days of account review (who knows why it is being reviewed) has become 2 months of account lockout.
David Arroyo
I use the circle invest app to invest in bitcoin I have a large investment in bitcoin that suddenly I cant deposit or withdraw I can’t link or relink my banking information this has been going on a month none of my request for help are being answered other than a automatic email acknowledgment they got the email. in the meantime I can’t deposit or worst withdraw. Dose anyone have a phone number or email. Address not their help email.
Porsha
I was recently logout of my circle app by the system. I could not remember the password so I had the reset link sent 2 my phone it never came. 24 hours later I did it again still never got a reply I contacted Circle they have been giving me the run-around so far. I keep telling them that I cannot access my account and I’ve tried everything possible but yet and still they tell me to go through Facebook ,go through my email and that there is no reason why I should not be getting this link. instead of helping me they keep telling me the same thing over and over I cannot talk to a live person they do not offer me any other way. I’ve sent screenshots of the app telling me there’s a problem I’ve told them that the app said my number is invalid even though they say I’m using the correct number I can not get in it would not send the link to my phone or my email account
circle has their software set to super sensitive knowing and hoping a bank teller will make 1 typo giving circle the right to decline the wire transfer and fine me and many others out of $50.00. probably dosnt sound like much but add it up a thousand times. its in the millions of dollars. also you loose the wire fee from the bank and they fine you too. im out $100.00 usd over one typo of which circle requires 17 lines of wire instructions to perform the translation. buyer beware
I would not recommend this app. This app is useless. They hold your money for more than 3-5 days and cannot contact the. This is very frustrating because the money from the sender has been deducted from her account and now we don’t know were is the money. She cannot get it back and I cannot cash out the money. DO NOT USE THIS APP, NEVER, NEVER, NEVER. Here is a phone number I found 1-800-398-7172 call then and get your money back
will hold payment for days while they verify you account , useless to make payments if you in a hurry and dont feel like providing 3 types of id every other payment and way 3 days
They closed my account that I had had for several years without warning. They also refuse to give me a reason. I am fortunate that I had no funds in it at the time. Their terms and conditions do state that they can terminate an account at any time for any reason they deem fit without telling the account holder why. And I had to sign the agreement to have the account. However, when I accepted the agreement, I also expected good faith behavior on their part, which has not happened. I feel like I have been pronounced guilty without a trial and without being able to defend myself against any accusations. For this reason, I would stay very clear of them! I have done nothing illegal and nothing against their Terms and Conditions. I had just gotten one of my clients to sign up so he could pay me through Circle. I am very, very glad that my client had not yet sent the money!
There isalady Anna D who isselling fancy bags on Poshmark but offers a lot cheaper on CR . I hadthis conversation with her via texts that after i send her the paymeny of 700$ she will sendme the invoice and tracking number. Assoon as i sent her the money she disappeared. She blockedme completely. I trued contacting Circle pay no one replyed back to me. It says contac us via phone i click on that but dont see any number to call.i needto get my money back and they need to make it a safe place for transaction
Candice Deslandes
So disappointed from using this app, this is only my second day using and may never again. Was using this Circle app so others could send me money for a cruise that we had to book today by a certain time. Money was sent and when I went to Cash Out, I got a message saying account is under review for 3-5 days and can’t get the funds. This has caused a big issue since we will not be able to book cruise, now everybody is very upset with me for suggesting this app. The number they have is useless, I sent three urgent emails with no reply as well. I thought this app would be better due to no fees but has turned into a family disaster. Never have had this issue with Cash App
Willard king
Poor service, stalling tactics to recover my money to my bank,
Stalling tactics include reviewing my account.
Poor service, holding my money
I should be paid interest!
Been holding my money for near a month.
Had to finally write a check to my boss for money Circle was to cover(they are using our money probably for collecting interest)crooks!
Hanson
Circle pay app.. “funds will be available withon the hour” yeah been over an hour still not in .. i needed that £25 FOR BABY MILK!!!
dan
This website is either a scam, or pretty close to one.
After using the app for about a month without a glitch, they locked up my account and required documentation to release money I had received. When I sent in the documentation they requested, they said that I wasnt the owner! The nerve!
Katherine Twigg
I have recently added Circle pay application to my phone. My daughter just sent me some money and for no reason whatsoever they put a hold on it. Telling me it will be 3 to 5 days before they release it. That is illegal they have no right to confiscate people’s money for no reason. I will be uninstalling this application and going back to the cash app. I use that for over 2 years and never had a problem. I have sent them emails and responded back to them through their application and yet they do not answer me back directly.
Tyler
Did tou get you money refunded though? Please let me know at [email protected]
Candice Deslandes
Same here but I had people send me money for a cruise. When tried to cash out I got the 3-5 day account review. Unfortunately today was the last day to have money to book our cruise. Everybody is devastated that we will not be able to go on this family cruise now. I am in tears because everybody is upset for me choosing this circle app. They don’t even reply to emails for 3-5 days
love
I would not recommend this app. The worst ever app. Don’t wast your time by using this app. Useless app.
A W
Can you give an explanation of your negative review??
Kansas
My experience with Circle was horrible. They say you don’t get charged for debit card transfer however I got charged $11 for $400 transfer. Come to find out it was because it is a business card. They don’t specify business debit card is different. To me not being in the financial sector a debit card is a debit card.
They are horrible at follow-up. You make request or submit things on their website and it seems to just disappear with no follow-up on their side. Customer server has a very condescending tone my experience with 3 different individuals about 2 different issues. That is culture of a company not a specific individual’s personality.
They quit supporting bitcoin but never sent a notice to me. They said it was sent 12/6/2016 but I don’t have it. I am an IT Director so I can see the email server logs to search for anything submitted from anyone with a circle.com email address. I have no email showing that it was sent.
Roland
Circle.com is a complete scam.
I added bitcoins to my account without the need for a ID.
When I wanted to use the bitcoins for payment, they needed a ID, selfie and debit card.
I send my ID and selfie, but EU debit cards aren`t accepted (they say the do).
I can`t ad my credit card, paypal isn`t accepted.
Now they stopped all bitcoin payments.
My bitcoins are gone,I`ve got about 80 euro on their account which I can`t use.
They won`t transfer it manual to a IBAN (internatial bank number) bank account.
They don`t do anything, only send you links to articles on their scam site.
Kom Keeks
I heard that they have support for IBAN accounts; I have a friend who was in the same situation. THey sold their bitcoin but couldn’t convert back, but was able to within the last week or so
cdog
This app is useless now you can’t send bitcoins to a bitcoin address.
Elinor Saunders
This site is a scam site. I put in $300 into the site and then they said I had to be verified. I sent in my driver’s license and selfie, and then they wrote back said they couldn’t allow me to use the site. I have not been able to get my money back…they stole $300!
Chris
They also allow scam artists to perform illegal services on their site. I sent someone some money for a product. And never received it. And they won’t refund my money or cancel the other party.
Joshua Carter
Horrible app, way too many restrictions, i ended up depositing money in there and they wont let me take it out, Do Not Get this app!!!!!!!
Sebastian
Be aware of these Scam Artist. They are the first Bitcoin Dictatorship.
This is my experience: I am very new to bitcoin and still learning but I already had several experiences good and bad I would like to share. One of my first experience and with no idea how to purchase or where, I found this website called Circle.com. I saw how easy it was to acquire Bitcoins there so I decided to purchase $100 usd. The purchase experience was ok, a little long but I guess since I was a first time user. I finally received my bitcoins on the 4th business day and got on email telling me to please cash them out. I was a little confused since I just recently purchased them. On the whole Idea that I wanted to have my first Bitcoins, not to loose money stupidly by doing what they we’re obligated me to do. I wrote to them and received information that they wanted to verify my account. To me this is becoming suspicious! They sell bitcoins but they also make you unwilling sell your bitcoins. I guess they can be called the first Bitcoin Dictatorship! Since I am completely against this I decided to just leave my bitcoins and wait a little so I can get my money’s worth back and leave far far away from this company. At the moment I was loosing 11% already do to bitcoin devaluation. After a couple of days I received and email saying my account has been closed, and go wonder….. I can’t obtain my bitcoins. Please be aware of this company and there narcissism! Do not let your money get stolen here. I will be posting email proof and could send to you directly if needed.
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Dustin L Smith
I have been using Circle for quite some time. This year I deposited a good sum of funds into my account and bought $500 dollars of numerous crypto back in Feb. My account went “under review” a few days later. I still can not access my account today. I have contacted them numerous times “only asking for someone to get back to me and let me know someone saw my problem”. Circe can’t even respond with a simple message telling me they are aware of my issue. 3-5 days of account review (who knows why it is being reviewed) has become 2 months of account lockout.
David Arroyo
I use the circle invest app to invest in bitcoin I have a large investment in bitcoin that suddenly I cant deposit or withdraw I can’t link or relink my banking information this has been going on a month none of my request for help are being answered other than a automatic email acknowledgment they got the email. in the meantime I can’t deposit or worst withdraw. Dose anyone have a phone number or email. Address not their help email.
Porsha
I was recently logout of my circle app by the system. I could not remember the password so I had the reset link sent 2 my phone it never came. 24 hours later I did it again still never got a reply I contacted Circle they have been giving me the run-around so far. I keep telling them that I cannot access my account and I’ve tried everything possible but yet and still they tell me to go through Facebook ,go through my email and that there is no reason why I should not be getting this link. instead of helping me they keep telling me the same thing over and over I cannot talk to a live person they do not offer me any other way. I’ve sent screenshots of the app telling me there’s a problem I’ve told them that the app said my number is invalid even though they say I’m using the correct number I can not get in it would not send the link to my phone or my email account
This post will help: Best Mobile Apps for Sending Money
-Phillip
robert j preston
circle has their software set to super sensitive knowing and hoping a bank teller will make 1 typo giving circle the right to decline the wire transfer and fine me and many others out of $50.00. probably dosnt sound like much but add it up a thousand times. its in the millions of dollars. also you loose the wire fee from the bank and they fine you too. im out $100.00 usd over one typo of which circle requires 17 lines of wire instructions to perform the translation. buyer beware
This post will help: Best Mobile Apps for Sending Money to People
-Phillip
Aidee Bautista
I would not recommend this app. This app is useless. They hold your money for more than 3-5 days and cannot contact the. This is very frustrating because the money from the sender has been deducted from her account and now we don’t know were is the money. She cannot get it back and I cannot cash out the money. DO NOT USE THIS APP, NEVER, NEVER, NEVER. Here is a phone number I found 1-800-398-7172 call then and get your money back
This post will help: How to Make Your Payment Processor Release Your Money
-Phillip
dragon
will hold payment for days while they verify you account , useless to make payments if you in a hurry and dont feel like providing 3 types of id every other payment and way 3 days
From The Editor
This Post Might Help: How to Make Your Payment Processor Release Your Money
Dawn
They closed my account that I had had for several years without warning. They also refuse to give me a reason. I am fortunate that I had no funds in it at the time. Their terms and conditions do state that they can terminate an account at any time for any reason they deem fit without telling the account holder why. And I had to sign the agreement to have the account. However, when I accepted the agreement, I also expected good faith behavior on their part, which has not happened. I feel like I have been pronounced guilty without a trial and without being able to defend myself against any accusations. For this reason, I would stay very clear of them! I have done nothing illegal and nothing against their Terms and Conditions. I had just gotten one of my clients to sign up so he could pay me through Circle. I am very, very glad that my client had not yet sent the money!
From The Editor
This Post Might Help: Best Mobile Apps for Sending Money
Yelena Palich
There isalady Anna D who isselling fancy bags on Poshmark but offers a lot cheaper on CR . I hadthis conversation with her via texts that after i send her the paymeny of 700$ she will sendme the invoice and tracking number. Assoon as i sent her the money she disappeared. She blockedme completely. I trued contacting Circle pay no one replyed back to me. It says contac us via phone i click on that but dont see any number to call.i needto get my money back and they need to make it a safe place for transaction
Candice Deslandes
So disappointed from using this app, this is only my second day using and may never again. Was using this Circle app so others could send me money for a cruise that we had to book today by a certain time. Money was sent and when I went to Cash Out, I got a message saying account is under review for 3-5 days and can’t get the funds. This has caused a big issue since we will not be able to book cruise, now everybody is very upset with me for suggesting this app. The number they have is useless, I sent three urgent emails with no reply as well. I thought this app would be better due to no fees but has turned into a family disaster. Never have had this issue with Cash App
Willard king
Poor service, stalling tactics to recover my money to my bank,
Stalling tactics include reviewing my account.
Poor service, holding my money
I should be paid interest!
Been holding my money for near a month.
Had to finally write a check to my boss for money Circle was to cover(they are using our money probably for collecting interest)crooks!
Hanson
Circle pay app.. “funds will be available withon the hour” yeah been over an hour still not in .. i needed that £25 FOR BABY MILK!!!
dan
This website is either a scam, or pretty close to one.
After using the app for about a month without a glitch, they locked up my account and required documentation to release money I had received. When I sent in the documentation they requested, they said that I wasnt the owner! The nerve!
Katherine Twigg
I have recently added Circle pay application to my phone. My daughter just sent me some money and for no reason whatsoever they put a hold on it. Telling me it will be 3 to 5 days before they release it. That is illegal they have no right to confiscate people’s money for no reason. I will be uninstalling this application and going back to the cash app. I use that for over 2 years and never had a problem. I have sent them emails and responded back to them through their application and yet they do not answer me back directly.
Tyler
Did tou get you money refunded though? Please let me know at [email protected]
Candice Deslandes
Same here but I had people send me money for a cruise. When tried to cash out I got the 3-5 day account review. Unfortunately today was the last day to have money to book our cruise. Everybody is devastated that we will not be able to go on this family cruise now. I am in tears because everybody is upset for me choosing this circle app. They don’t even reply to emails for 3-5 days
love
I would not recommend this app. The worst ever app. Don’t wast your time by using this app. Useless app.
A W
Can you give an explanation of your negative review??
Kansas
My experience with Circle was horrible. They say you don’t get charged for debit card transfer however I got charged $11 for $400 transfer. Come to find out it was because it is a business card. They don’t specify business debit card is different. To me not being in the financial sector a debit card is a debit card.
They are horrible at follow-up. You make request or submit things on their website and it seems to just disappear with no follow-up on their side. Customer server has a very condescending tone my experience with 3 different individuals about 2 different issues. That is culture of a company not a specific individual’s personality.
They quit supporting bitcoin but never sent a notice to me. They said it was sent 12/6/2016 but I don’t have it. I am an IT Director so I can see the email server logs to search for anything submitted from anyone with a circle.com email address. I have no email showing that it was sent.
Roland
Circle.com is a complete scam.
I added bitcoins to my account without the need for a ID.
When I wanted to use the bitcoins for payment, they needed a ID, selfie and debit card.
I send my ID and selfie, but EU debit cards aren`t accepted (they say the do).
I can`t ad my credit card, paypal isn`t accepted.
Now they stopped all bitcoin payments.
My bitcoins are gone,I`ve got about 80 euro on their account which I can`t use.
They won`t transfer it manual to a IBAN (internatial bank number) bank account.
They don`t do anything, only send you links to articles on their scam site.
Kom Keeks
I heard that they have support for IBAN accounts; I have a friend who was in the same situation. THey sold their bitcoin but couldn’t convert back, but was able to within the last week or so
cdog
This app is useless now you can’t send bitcoins to a bitcoin address.
Elinor Saunders
This site is a scam site. I put in $300 into the site and then they said I had to be verified. I sent in my driver’s license and selfie, and then they wrote back said they couldn’t allow me to use the site. I have not been able to get my money back…they stole $300!
Chris
They also allow scam artists to perform illegal services on their site. I sent someone some money for a product. And never received it. And they won’t refund my money or cancel the other party.
Joshua Carter
Horrible app, way too many restrictions, i ended up depositing money in there and they wont let me take it out, Do Not Get this app!!!!!!!
Sebastian
Be aware of these Scam Artist. They are the first Bitcoin Dictatorship.
This is my experience: I am very new to bitcoin and still learning but I already had several experiences good and bad I would like to share. One of my first experience and with no idea how to purchase or where, I found this website called Circle.com. I saw how easy it was to acquire Bitcoins there so I decided to purchase $100 usd. The purchase experience was ok, a little long but I guess since I was a first time user. I finally received my bitcoins on the 4th business day and got on email telling me to please cash them out. I was a little confused since I just recently purchased them. On the whole Idea that I wanted to have my first Bitcoins, not to loose money stupidly by doing what they we’re obligated me to do. I wrote to them and received information that they wanted to verify my account. To me this is becoming suspicious! They sell bitcoins but they also make you unwilling sell your bitcoins. I guess they can be called the first Bitcoin Dictatorship! Since I am completely against this I decided to just leave my bitcoins and wait a little so I can get my money’s worth back and leave far far away from this company. At the moment I was loosing 11% already do to bitcoin devaluation. After a couple of days I received and email saying my account has been closed, and go wonder….. I can’t obtain my bitcoins. Please be aware of this company and there narcissism! Do not let your money get stolen here. I will be posting email proof and could send to you directly if needed.